Mandarin Customer Support Associate (CSR)
Location: Makati City
Responsibilities:
- Offer customer support to clients in Mandarin
- Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
- Manage the reporting of feedback and issues as they arise.
- Interact with other departments to resolve any problems directly.
Requirements:
- Candidate must possess at least a Bachelor’s/College Degree , any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
- Good interpersonal skills with an excellent command of English.
- Flexible and well organized, with good typing skills.
- Familiar with the Internet and popular office applications.
- Able to work on own initiative without direct supervision.
- Willing to work in a fast paced environment and willing to be trained
- Schedule flexibility and ability to work shifts as required
- Applicants must be willing to work in Makati City.
- Preferably with an online gaming background
- Required language(s): English and Mandarin (written and spoken)
Send updated cv to: callcenterpilipinas@gmail.com
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