Mandarin Customer Support Associate (CSR)

Mandarin Customer Support Associate (CSR)
Location: Makati City


  • Offer customer support to clients in Mandarin
  • Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
  • Manage the reporting of feedback and issues as they arise.
  • Interact with other departments to resolve any problems directly.


  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Good interpersonal skills with an excellent command of English.
  • Flexible and well organized, with good typing skills.
  • Familiar with the Internet and popular office applications.
  • Able to work on own initiative without direct supervision.
  • Willing to work in a fast paced environment and willing to be trained
  • Schedule flexibility and ability to work shifts as required
  • Applicants must be willing to work in Makati City.
  • Preferably with an online gaming background
  • Required language(s): English and Mandarin (written and spoken)

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