Mandarin Customer Support Associate (CSR)

Mandarin Customer Support Associate (CSR)
Location: Makati City

Responsibilities:

• Offer customer support to clients in Mandarin
• Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
• Manage the reporting of feedback and issues as they arise.
• Interact with other departments to resolve any problems directly.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree , any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
• Good interpersonal skills with an excellent command of English.
• Flexible and well organized, with good typing skills.
• Familiar with the Internet and popular office applications.
• Able to work on own initiative without direct supervision.
• Willing to work in a fast paced environment and willing to be trained
• Schedule flexibility and ability to work shifts as required
• Applicants must be willing to work in Makati City.
• Preferably with an online gaming background
• Required language(s): English and Mandarin (written and spoken)

Send updated cv to: callcenterpilipinas@gmail.com