Category: Bilingual Analyst

Thai CSR

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Thai CSR

Location: Taguig City, Philippines
Salary: Open to negotiate
Starting date: ASAP

Qualification:
• Provide customer support in Thai language.
• Must be fluent in Thai and English
• Customer service oriented
• Willing to work on client dictated schedules (shifting schedule: day, mid or night)
• Willing to be trained
• Willing to start ASAP

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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English-Korean Research Analyst

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English-Korean Research Analyst

Location: Makati City
 


  • Job Summary

    Conduct research on a subject company or person using the Internet on English and local language websites and translate it in Korean

  • Summarize articles in English and Korean
  • Write a profile report on the subject company and/or persons in English, in the format required by the client
  • Work within the SLA’s for writing a report, within the required client deadline
  • Conduct peer review on reports written by team members
  • Contribute to the database of sites commonly accessed
  • Report regularly on the status of the reports assigned to her/him
  • English is mandatory as the reports are written in English
  • Fluency in both English and Korean is strictly required.

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Fukien Bilingual CSR

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Fukien Bilingual CSR

Location: Makati

Shift: Dayshift

Category: Banking and Finance

– fluent in Fukien (Hookien) and English

– at least 18 yo

– at least 2 years college/vocational course

– Conversational in English language
– willing to work on shifting schedule, holidays and weekend
– Native/near Native speaker

 

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Portuguese Helpdesk (Location: Taguig City; Salary: Up to 90K; Slots: 4)

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Portuguese  Helpdesk

Location : Taguig

Salary : up to 90K

Slots: 4

Responsibilities:

To provide first line helpdesk support to external customers, assisting them with hardware and software problems via phone, or email

 

Requirements:

– fluent in both Portuguese and English

– Willing to work in shifting schedule

– willing to work in Taguig City

– Willing to start ASAP

 

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Thai Research Analyst

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Thai Research Analyst

Location : Ortigas

General Description:

· Gathers primary market research using the phone, internet, and various publications using strong verbal communication skills.

· Research responsibilities focus on gathering new company data in the form of project and company information, while also validating existing company data

· Inputs information into a database using the computer

· Composes news articles or other written documentation based off completed research using strong written communication skills

· Complete data quality control activities

· Increase knowledge of industrial equipment and industrial processes

· Works both independently and in a group setting

Environment:

· Office-based

· May travel occasionally

Requirements:

· One or more years of out-bound calling experience is preferred (examples include conducting surveys, completing research, telemarketing, collections or similar)

· Must be proficient with technology and computer systems, including knowledge of word processing programs and the ability to quickly learn new programs

· Must demonstrate excellent attention to detail and accuracy

Education Requirements

· High school diploma or equivalent

· 4 year Bachelor’s degree or equitable experience required (preferred)

Any certifications in a second language are preferred, but not required

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Portuguese Help Desk

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Portuguese Help Desk

Location: McKinley Hills, Taguig City

Starting Date: ASAP

Seats to be filled: 4

Salary: 70K

Requirements:

– fluent in both Portuguese and English

– willing to work in shifting schedule

– willng to work in Taguig City

– willing to start ASAP

 

Send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin Customer Support Associate (CSR)

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Mandarin Customer Support Associate (CSR)
Location: Makati City

Responsibilities:

  • Offer customer support to clients in Mandarin
  • Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
  • Manage the reporting of feedback and issues as they arise.
  • Interact with other departments to resolve any problems directly.

Requirements:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Good interpersonal skills with an excellent command of English.
  • Flexible and well organized, with good typing skills.
  • Familiar with the Internet and popular office applications.
  • Able to work on own initiative without direct supervision.
  • Willing to work in a fast paced environment and willing to be trained
  • Schedule flexibility and ability to work shifts as required
  • Applicants must be willing to work in Makati City.
  • Preferably with an online gaming background
  • Required language(s): English and Mandarin (written and spoken)

Send updated cv to: callcenterpilipinas@gmail.com

Portuguese Helpdesk (Location: Taguig City, PH)

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Portuguese  Helpdesk

Location : Taguig City, Philipppines

Summary of Role

To provide first line helpdesk support to external customers, assisting them with hardware and software problems via phone, or email

The IT Helpdesk Analyst is responsible for the day provision of the Services.  This includes ensuring that a continually high level of service is provided to the customers as set out in the Company’s agreements with customers, in the languages described in this document.  In order to provide this high level of service the Agent will be required to effectively manage their available resources, including equipment, information and technologies.

Summary of Responsibilities

·         Maintain a quality business relationship with all customers

·         Provide high level professional multi-lingual IT services in an efficient manner

·         Make effective use of procedural, informational, and technical documentation

Skills / Attributes Required

·         Previous Helpdesk (telephone support) experience.

·         Highly customer focused with a good understanding and working knowledge of the services provided by your department

·         Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels

·         Experience of using call logging software.

·         Strong knowledge of Microsoft based operating systems with emphasis on Windows 2000 / 2003

·         Experience with using and troubleshooting Outlook 2000 within a network environment (permissions, calendar sharing, delegation)

·         Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.

·         Basic understanding of PC hardware set-up and configuration. Good personal organisational skills

·         Good attention to detail

·         Ability to build effective working relationships at all levels

·         Excellent problem solving skills

·         Ability to apply creativity to resolving

·         MCP certification would be desirable.

Languages

The tasks and responsibilities described here in shall be provided in English and Portuguese.

Send updated CV to: callcenterpilipinas@gmail.com