Bilingual IVR Quality Testing Analyst

Bilingual IVR Quality Testing Analyst
Headcount: 8
Location: Taguig City

QUALIFICATIONS:

  • At least 4-6 years of experience in the area of IVR Quality Assurance process and methodologies.
  • must be fluent in Cantonese or Mandarin
  • Has experience with speech recognition and VXML testing
  • Has experience with creation/utilization of automation scripts for monitoring & regression

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


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Mandarin Technical Support Representatives

Mandarin Technical Support Representatives
Location: MOA, Pasay City

Headcount: 4

Starting date: Mid-February
Requirements:
• Native Speakers
• Will provide an update if client will accept non-native
• Should have worked on 24/7, voice support process

Job description :
• Provide Technical Support 24/7, 365 days a year to enterprise customers
• Support is provided in a variety of ways including phone, online services, onsite, and electronic mail.
• Shifting Schedule 24/7

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin Service Desk Professional

Mandarin Service Desk Professional

Loction: Makati City
Salary: open to negotiage

Qualification:

  • Excellent oral and written communication skills in English and Mandarin
  • Solid work experience in the BPO industry handling Technical Support or Customer Service for global/ multinational clients.
  • Knowledgeable in technical troubleshooting specifically in Windows, Microsoft, or other related technologies or ERPs.
  • Willing to work on client dictated schedules (shifting schedule: day, mid or night)
  • Willing to work on the client’s site – MAKATI

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin TSR (Location: Ortigas Ave., Pasig City)

Mandarin TSR

(Technical Support Representative)

Position: Mandarin TSR

Location: Ortigas Center, Pasig City
Shift: 6AM – 10PM (two shifts)
Starting Date: ASAP

Qualifications:

– Fluent in Mandarin and English
– fresh grads of IT courses will be considered
– work experience is a plus but not a strict requirement
– computer literate
– willing to start ASAP

The TSRs will support the customers of well-known International Computer Brand.

Send updated CV to: callcenterpilipinas@gmail.com

 

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin Customer Support Associate (CSR)

Mandarin Customer Support Associate (CSR)
Location: Makati City

Responsibilities:

  • Offer customer support to clients in Mandarin
  • Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
  • Manage the reporting of feedback and issues as they arise.
  • Interact with other departments to resolve any problems directly.

Requirements:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Good interpersonal skills with an excellent command of English.
  • Flexible and well organized, with good typing skills.
  • Familiar with the Internet and popular office applications.
  • Able to work on own initiative without direct supervision.
  • Willing to work in a fast paced environment and willing to be trained
  • Schedule flexibility and ability to work shifts as required
  • Applicants must be willing to work in Makati City.
  • Preferably with an online gaming background
  • Required language(s): English and Mandarin (written and spoken)

Send updated cv to: callcenterpilipinas@gmail.com

Mandarin Research Specialist

Division/Department: Market Research

Job title: Research Specialist  (Day shift)

Location: Mandaluyong city

 

General Description:

· Gathers primary market research using the phone, internet, and various publications using strong verbal communication skills.

· Research responsibilities focus on gathering new company data in the form of project and company information, while also validating existing company data

· Inputs information into a database using the computer

· Composes news articles or other written documentation based off completed research using strong written communication skills

· Complete data quality control activities

· Increase knowledge of industrial equipment and industrial processes

· Works both independently and in a group setting

Environment:

· Office-based

· May travel occasionally

Requirements:

· One or more years of out-bound calling experience is preferred (examples include conducting surveys, completing research, telemarketing, collections or similar)

· Must be proficient with technology and computer systems, including knowledge of word processing programs and the ability to quickly learn new programs

· Must demonstrate excellent attention to detail and accuracy

Education Requirements

· High school diploma or equivalent

· 4 year Bachelor’s degree or equitable experience required (preferred)

Any certifications in a second language are preferred, but not required.

Send updated CV to: callcenterpilipinas@gmail.com

Mandarin Multi-Lingual Research Analyst

Mandarin Multi-Lingual Research Analyst

Location: Manila, PH

Responsibilities:

· Research on finanance, investments, subscriptions and other  relavant  information using interenet seach engine

· Acts as a liason between the client and the account

· Participate in weekly conference calls with Client’s market analyst team

Requirements:

· Candidate must possess at least a Bachelor’s/College Degree , any field.

· Strong English Communication

· Fluent in Mandarin  Language (can read, write and speak)

· Communication and negotiation ability

· At least 1 year(s) of working experience in the related field is required for this position.

· Preferably 1-4 Yrs Experienced Employees.

Additional Skills Needed (plus but not required)

· Analytical and Consulting Skills

· Can write business letters and communication

· Ability to liaise with internal clients

· Attention to detail and quantitative abilities

· Proactively search for relevant information via web

· Ability to manage data gathered

· At least 1 year of working experience in the related field

· Team Player

·  Exposure to publications & subscriptions as well as Investment Banking environment is desirable but not a requirement.

Work Schedule:
The candidate will mostly work on a day shift but should still be open to work on graveyard and shifting schedules

 

send updated CV to: callcenterpilipinas@gmail.com

Mandarin Bilingual Analyst (Location: Makati, Quezon City, Ortigas, Taguig City)

We are in need of Mandarin Bilingual Analyst:
– fluent in Mandarin

– graduate of any four year course

– must be willing to work in shifting schedule

– must be willing to work in Quezon City, Makati City, Ortigas or Taguig city

Send your resume to: callcenterpilipinas@gmail.com or oliver.santos@dencomphil.com
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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.