Tag: bpo jobs

English-Korean Research Analyst

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English-Korean Research Analyst

Location: Makati City
 


  • Job Summary

    Conduct research on a subject company or person using the Internet on English and local language websites and translate it in Korean

  • Summarize articles in English and Korean
  • Write a profile report on the subject company and/or persons in English, in the format required by the client
  • Work within the SLA’s for writing a report, within the required client deadline
  • Conduct peer review on reports written by team members
  • Contribute to the database of sites commonly accessed
  • Report regularly on the status of the reports assigned to her/him
  • English is mandatory as the reports are written in English
  • Fluency in both English and Korean is strictly required.

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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Training Officer

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Training Officer

Location: Ortigas, Pasig City

  •  

    Responsibilities:


    Provide Soft Skills and necessary trainings at account level.

  • Co-ordinate with Leadership team to identifying training needs, if any, based on company’s processes, projects and other factors.
  • Delivering trainings as per the schedules.
  • Design and Develop Training Module.
  • Analyzing, Planning and conducting training refreshers based on the Training need analysis.
  • Time management factor is critical parameter to be considered
  • Assisting in creating calendars / Updating the documents as and when required.
  • Evaluate training effectiveness.
  • Maintain all training records
    Be actively involved in the process of becoming culturally competent and develop the knowledge and skills to include relevant cultural concepts in their training workshops
  • Co-ordinate with Process Leaders to identify training need for their teams.
  • Collect data for monthly reports – number of sessions held, training hours

Qualifications

  • Minimum BA/BS or 4-year degree or equivalent experience (required)
  • Specialization or certificate (preferred)
  • Minimum 2-3 years of experience in BPO with 1 year as communication and/or process trainer.
  • Advanced level experience with MS Office (Word, Excel).
  • Leadership and team building skills.  Proven ability to manage and motivate junior to senior level employees.
  • Strong written and oral communication skills.

Competencies

  • Computer literate and ability to comfortably perform within windows application environment and skilled at MS Office applications.

  • Verbal and written communication skills and effective use of advanced customer service principles. Highly developed interpersonal skills.

  • Ability to work independently and as part of a team.  Ability to transfer knowledge to team members.

  • High level of focus and attention to detail and accuracy in a repetitive environment

  • Ability to quickly adapt in a fast variable environment of a start-up or rapidly growing organization

  • Excellent one-on-one and group presentation and facilitation skills

  • Excellent People Management skills

    Proven ability to design training courses, lesson plans and training materials.

  • Demonstrate expertise in identifying the cause(s) of performance gaps and defining and implementing training initiatives to help build scalability and capability in the system

Send updated CV to: callcenterpilipinas@gmail.com

Japanese Multi-Lingual Research Analyst

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Japanese Multi-Lingual Research Analyst

Location: Manila, PH

Responsibilities:

· Research on finanance, investments, subscriptions and other  relavant  information using interenet seach engine

· Acts as a liason between the client and the account

· Participate in weekly conference calls with Client’s market analyst team

Requirements:

· Candidate must possess at least a Bachelor’s/College Degree , any field.

· Strong English Communication

· Fluent in Japanese Language (can read, write and speak)

· Communication and negotiation ability

· At least 1 year(s) of working experience in the related field is required for this position.

· Preferably 1-4 Yrs Experienced Employees.

Additional Skills Needed (plus but not required)

· Analytical and Consulting Skills

· Can write business letters and communication

· Ability to liaise with internal clients

· Attention to detail and quantitative abilities

· Proactively search for relevant information via web

· Ability to manage data gathered

· At least 1 year of working experience in the related field

· Team Player

·  Exposure to publications & subscriptions as well as Investment Banking environment is desirable but not a requirement.

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· Work Schedule:
The candidate will mostly work on a day shift but should still be open to work on graveyard and shifting schedules.

 

Send updated CV to: callcenterpilipinas@gmail.com