Spanish Customer Service Associate

Spanish Customer Services Associate

Location: Ortigas Center, Pasig City, PH

Headcount: 50

Qualification:

  • University grad or bearing similar professional qualification in the same or related field.
  • Relevant experience in the BPO industry is desired.

Skills Required:

  • Ability to perform processes as per pre-defined design
  • Ability to work with both internal and external stakeholders across different cultures.
  • Strong Service Mindset
  • Sense of urgency
  • Detail oriented
  • Team player, empathy and superior interpersonal skills
  • Knowledge of Global CS systems
  • With experience in handling Customer Service export or import transactions/processes and dealing with direct customers/forwarders/brokers will be preferred.
  • Open to travel as and when it is needed
  • Results orientation
  • Strong customer knowledge
  • Proficiency of verbal and written communication skills in Spanish and English Languages
  • Open to Flexible Work-Shift Arrangements (whether for Morning, Afternoon or Night Shifts)
  • Open to Filipino, Expat and Foreigners
  • Willing to work in Ortigas Center, Pasig City

Key Responsibilities :

  • Provide our customers with a sense of ease of doing business hands-on execution and implementation action and implementation of various in-house systems, applications and projects.
  • Build and manage (internal/external) close and value-adding country partner and customer relationships.
  • Complete either export or import process, complying with SLAs and global process design.
  • Provide phone (when necessary), e-mail & e-commerce support and attendance.
  • Focus on customers’ problem resolution scenarios and on setting expectations.
  • Communicate proactively with country partners and customers, and any other relevant stakeholders involved  businesses.
  • Deliver execution of processes and transactional tasks and being accountable for end results.
  • Provide end-to-end management of our customers’ shipments – take ownership.
  • Evaluate and assess constantly work processes within own work area and execute process improvement initiatives.
  • Deliver customer experience as outlined by the company
  • Good communication skills required
  • Ability to work under pressure

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/callcenterpilipinas

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Advertisements

Accountant

Accountant

Location: Mandaluyong City
Department: Banking and Finance
Willing to start ASAP

Requirements:

Must have College Degree/Diploma or Professional qualification in Finance/Accounting preferred or LCC higher.
Must be CPA
Minimum 2 years of Accounts Payables experience; preferably in multinational company.
Good to excellent communication skills is required

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/callcenterpilipinas

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

English-Korean Research Analyst

English-Korean Research Analyst

Location: Makati City
 


  • Job Summary

    Conduct research on a subject company or person using the Internet on English and local language websites and translate it in Korean

  • Summarize articles in English and Korean
  • Write a profile report on the subject company and/or persons in English, in the format required by the client
  • Work within the SLA’s for writing a report, within the required client deadline
  • Conduct peer review on reports written by team members
  • Contribute to the database of sites commonly accessed
  • Report regularly on the status of the reports assigned to her/him
  • English is mandatory as the reports are written in English
  • Fluency in both English and Korean is strictly required.

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Compliance Manager

Compliance Manager (General Service Manager)

Location: Makati City

Job Description:

  1. Contract review.
  2. Provide legal guidance and advice in all matters such as contracts, partnerships and acquisitions
  3. Documenting and maintaining all legal documents of the company.

Job Requirement:

  1. Excellent knowledge about corporate laws and regulations.
  2. Excellent interpersonal and analytical skills.
  3. Excellent legal research and writing skills
  4. Experience of supporting an in-house legal department or law firm.
  5. Experience of implementing a contract management system for an in-house legal department.
  6. Familiar with Microsoft Office, including Outlook, Excel, Power Point, Word.
  7. Excellent communications skills, both written and oral;
  8. Excellent people skills, with the ability to build and maintain professional relationships at every level in the company;
  9. Excellent prioritization skills and conflict resolution skills.
  10. Ability to maintain trust and a high level of confidentiality

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Level 4 Technical Engineer

Level 4 Technical Engineer

Responsibilities:

· Primary – Provides ongoing product installations, configuration, customization, and implementations.

· Secondary – Systems analysis requirements gathering, workflow design, documentation.

· Software installation including network security and configuration issues.

· Software workflow and eForm configuration.

· Support Client’s Practice Consultants and Project Managers.

· Must be able to work in a 24×7 support environment.

Qualifications:

· Bachelor’s degree in Business, Information Systems, Architecture, Engineering, Computer Science.

· Knowledge in Urban Planning preferred

· Minimum of 3 years of pre- and/or post-technical experience in a related area of technology

· Web Server, Programming experience.

· Strong project management skills to manage development deadlines

· Extensive technical experience, especially with windows configurations

· Performs a variety of technical and documentation tasks.

· May lead and direct the work of others.

· Willing to work off hours, when necessary, in support of customers and partners in different time zones.

· Self starter, problem solver, self-reliant.

· Successful and articulate with excellent pre-sales and post-sales experience.

· A take charge individual required with a proven track record of working with customers and business partners preferred.

· Compensation: Salary, commensurate with experience.

· Database Management/ SQL queries and report creation SSRS

Technical Qualifications:

· C#, HTML, JavaScript

· Windows Workflow Foundation 3.5

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

HR Recruitment Manager (Location: Makati City)

HR Recruitment Manager

Location: Makati City

Starting date: ASAP

Salary: negotiable

Responsibilities

  • Administrative duties and recordkeeping.
  • Develop and execute recruiting plans.
  • Lead the creation of a recruiting and interviewing plan for each open position.
  • Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
  • Develop a pool of qualified candidates in advance of need.
  • Research and recommend new sources for active and passive candidate recruiting.
  • Utilize the Internet for recruitment.
    – Post positions to appropriate Internet sources.
    – Improve the company website recruiting page to assist in recruiting.
    – Research new ways of using the Internet for recruitment.
    – Use social and professional networking sites to identify and source candidates.

Requirements

  • Filipino
  • 25-35 years old
  • With experience as an HR Recruitment Manager
  • Master degree in business, HR or related field
  • Extensive working experience in head hunting or recruiting required
  • Good leadership and organizational skills
  • High motivation and outstanding reliability
  • Good command in English and Filipino, both writing and speaking
  • Willing to start immediately

Benefits:

  • Significant career growth opportunities in a fast-growing business
  • Ability to take on significant responsibility and leadership
  • Gain work experience in a highly reputed international company
  • Fun & casual working atmosphere
  • Performance-based culture, international mindset

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

 

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Fukien Bilingual CSR

Fukien Bilingual CSR

Location: Makati

Shift: Dayshift

Category: Banking and Finance

– fluent in Fukien (Hookien) and English

– at least 18 yo

– at least 2 years college/vocational course

– Conversational in English language
– willing to work on shifting schedule, holidays and weekend
– Native/near Native speaker

 

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!