Tag: call center jobs

Spanish Customer Service Associate

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Spanish Customer Services Associate

Location: Ortigas Center, Pasig City, PH

Headcount: 50

Qualification:

  • University grad or bearing similar professional qualification in the same or related field.
  • Relevant experience in the BPO industry is desired.

Skills Required:

  • Ability to perform processes as per pre-defined design
  • Ability to work with both internal and external stakeholders across different cultures.
  • Strong Service Mindset
  • Sense of urgency
  • Detail oriented
  • Team player, empathy and superior interpersonal skills
  • Knowledge of Global CS systems
  • With experience in handling Customer Service export or import transactions/processes and dealing with direct customers/forwarders/brokers will be preferred.
  • Open to travel as and when it is needed
  • Results orientation
  • Strong customer knowledge
  • Proficiency of verbal and written communication skills in Spanish and English Languages
  • Open to Flexible Work-Shift Arrangements (whether for Morning, Afternoon or Night Shifts)
  • Open to Filipino, Expat and Foreigners
  • Willing to work in Ortigas Center, Pasig City

Key Responsibilities :

  • Provide our customers with a sense of ease of doing business hands-on execution and implementation action and implementation of various in-house systems, applications and projects.
  • Build and manage (internal/external) close and value-adding country partner and customer relationships.
  • Complete either export or import process, complying with SLAs and global process design.
  • Provide phone (when necessary), e-mail & e-commerce support and attendance.
  • Focus on customers’ problem resolution scenarios and on setting expectations.
  • Communicate proactively with country partners and customers, and any other relevant stakeholders involved  businesses.
  • Deliver execution of processes and transactional tasks and being accountable for end results.
  • Provide end-to-end management of our customers’ shipments – take ownership.
  • Evaluate and assess constantly work processes within own work area and execute process improvement initiatives.
  • Deliver customer experience as outlined by the company
  • Good communication skills required
  • Ability to work under pressure

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/callcenterpilipinas

Twitter: www.twitter.com/callcenterph

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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Accountant

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Accountant

Location: Mandaluyong City
Department: Banking and Finance
Willing to start ASAP

Requirements:

Must have College Degree/Diploma or Professional qualification in Finance/Accounting preferred or LCC higher.
Must be CPA
Minimum 2 years of Accounts Payables experience; preferably in multinational company.
Good to excellent communication skills is required

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/callcenterpilipinas

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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English-Korean Research Analyst

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English-Korean Research Analyst

Location: Makati City
 


  • Job Summary

    Conduct research on a subject company or person using the Internet on English and local language websites and translate it in Korean

  • Summarize articles in English and Korean
  • Write a profile report on the subject company and/or persons in English, in the format required by the client
  • Work within the SLA’s for writing a report, within the required client deadline
  • Conduct peer review on reports written by team members
  • Contribute to the database of sites commonly accessed
  • Report regularly on the status of the reports assigned to her/him
  • English is mandatory as the reports are written in English
  • Fluency in both English and Korean is strictly required.

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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Compliance Manager

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Compliance Manager (General Service Manager)

Location: Makati City

Job Description:

  1. Contract review.
  2. Provide legal guidance and advice in all matters such as contracts, partnerships and acquisitions
  3. Documenting and maintaining all legal documents of the company.

Job Requirement:

  1. Excellent knowledge about corporate laws and regulations.
  2. Excellent interpersonal and analytical skills.
  3. Excellent legal research and writing skills
  4. Experience of supporting an in-house legal department or law firm.
  5. Experience of implementing a contract management system for an in-house legal department.
  6. Familiar with Microsoft Office, including Outlook, Excel, Power Point, Word.
  7. Excellent communications skills, both written and oral;
  8. Excellent people skills, with the ability to build and maintain professional relationships at every level in the company;
  9. Excellent prioritization skills and conflict resolution skills.
  10. Ability to maintain trust and a high level of confidentiality

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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Level 4 Technical Engineer

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Level 4 Technical Engineer

Responsibilities:

· Primary – Provides ongoing product installations, configuration, customization, and implementations.

· Secondary – Systems analysis requirements gathering, workflow design, documentation.

· Software installation including network security and configuration issues.

· Software workflow and eForm configuration.

· Support Client’s Practice Consultants and Project Managers.

· Must be able to work in a 24×7 support environment.

Qualifications:

· Bachelor’s degree in Business, Information Systems, Architecture, Engineering, Computer Science.

· Knowledge in Urban Planning preferred

· Minimum of 3 years of pre- and/or post-technical experience in a related area of technology

· Web Server, Programming experience.

· Strong project management skills to manage development deadlines

· Extensive technical experience, especially with windows configurations

· Performs a variety of technical and documentation tasks.

· May lead and direct the work of others.

· Willing to work off hours, when necessary, in support of customers and partners in different time zones.

· Self starter, problem solver, self-reliant.

· Successful and articulate with excellent pre-sales and post-sales experience.

· A take charge individual required with a proven track record of working with customers and business partners preferred.

· Compensation: Salary, commensurate with experience.

· Database Management/ SQL queries and report creation SSRS

Technical Qualifications:

· C#, HTML, JavaScript

· Windows Workflow Foundation 3.5

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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HR Recruitment Manager (Location: Makati City)

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HR Recruitment Manager

Location: Makati City

Starting date: ASAP

Salary: negotiable

Responsibilities

  • Administrative duties and recordkeeping.
  • Develop and execute recruiting plans.
  • Lead the creation of a recruiting and interviewing plan for each open position.
  • Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
  • Develop a pool of qualified candidates in advance of need.
  • Research and recommend new sources for active and passive candidate recruiting.
  • Utilize the Internet for recruitment.
    – Post positions to appropriate Internet sources.
    – Improve the company website recruiting page to assist in recruiting.
    – Research new ways of using the Internet for recruitment.
    – Use social and professional networking sites to identify and source candidates.

Requirements

  • Filipino
  • 25-35 years old
  • With experience as an HR Recruitment Manager
  • Master degree in business, HR or related field
  • Extensive working experience in head hunting or recruiting required
  • Good leadership and organizational skills
  • High motivation and outstanding reliability
  • Good command in English and Filipino, both writing and speaking
  • Willing to start immediately

Benefits:

  • Significant career growth opportunities in a fast-growing business
  • Ability to take on significant responsibility and leadership
  • Gain work experience in a highly reputed international company
  • Fun & casual working atmosphere
  • Performance-based culture, international mindset

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

 

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

—

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Fukien Bilingual CSR

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Fukien Bilingual CSR

Location: Makati

Shift: Dayshift

Category: Banking and Finance

– fluent in Fukien (Hookien) and English

– at least 18 yo

– at least 2 years college/vocational course

– Conversational in English language
– willing to work on shifting schedule, holidays and weekend
– Native/near Native speaker

 

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!