Bilingual IVR Quality Testing Analyst

Bilingual IVR Quality Testing Analyst
Headcount: 8
Location: Taguig City

QUALIFICATIONS:

  • At least 4-6 years of experience in the area of IVR Quality Assurance process and methodologies.
  • must be fluent in Cantonese or Mandarin
  • Has experience with speech recognition and VXML testing
  • Has experience with creation/utilization of automation scripts for monitoring & regression

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


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Portuguese CSR (Location: Taguig City)

Portuguese  CSR

Location : Taguig

Salary : 95K


Qualification:

– fluent in both Portuguese and English

– Willing to work in shifting schedule

– willing to work in Taguig City

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: www.callcenterpilipinas.wordpress.com

Facebook: http://www.facebook.com/pages/Call-Center-Pilipinas/106403279484563

Twitter: www.twitter.com/callcenterph

Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Thai Research Analyst

Thai Research Analyst

Location : Ortigas

General Description:

· Gathers primary market research using the phone, internet, and various publications using strong verbal communication skills.

· Research responsibilities focus on gathering new company data in the form of project and company information, while also validating existing company data

· Inputs information into a database using the computer

· Composes news articles or other written documentation based off completed research using strong written communication skills

· Complete data quality control activities

· Increase knowledge of industrial equipment and industrial processes

· Works both independently and in a group setting

Environment:

· Office-based

· May travel occasionally

Requirements:

· One or more years of out-bound calling experience is preferred (examples include conducting surveys, completing research, telemarketing, collections or similar)

· Must be proficient with technology and computer systems, including knowledge of word processing programs and the ability to quickly learn new programs

· Must demonstrate excellent attention to detail and accuracy

Education Requirements

· High school diploma or equivalent

· 4 year Bachelor’s degree or equitable experience required (preferred)

Any certifications in a second language are preferred, but not required

send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Bahasa Malaysian TSR (Location: Ortigas Center, Pasig City)

Bahasa Malaysian TSR

(Technical Support Representative)

Position: Bahasa Malaysian TSR

Location: Ortigas Center, Pasig City
Shift: 6AM – 10PM (two shifts)
Starting Date: ASAP

Qualifications:

– Fluent in Bahasa Malaysia and English
– fresh grads of IT courses will be considered
– work experience is a plus but not a strict requirement
– computer literate
– willing to start ASAP

The TSRs will support the customers of well-known International Computer Brand.

Send updated CV to: callcenterpilipinas@gmail.com

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin TSR (Location: Ortigas Ave., Pasig City)

Mandarin TSR

(Technical Support Representative)

Position: Mandarin TSR

Location: Ortigas Center, Pasig City
Shift: 6AM – 10PM (two shifts)
Starting Date: ASAP

Qualifications:

– Fluent in Mandarin and English
– fresh grads of IT courses will be considered
– work experience is a plus but not a strict requirement
– computer literate
– willing to start ASAP

The TSRs will support the customers of well-known International Computer Brand.

Send updated CV to: callcenterpilipinas@gmail.com

 

NOTE: This job post can also be share to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

URGENT! English CSR (Location: Taguig City; Salary: 15-22K)

Position: English CSR

Essential: Willing to work in shifts
Seats: 4
Starting date: ASAP
Salary: 15-22K (Night diff and overtime pay will be paid as required by law.)

Requirement:

  1. Graduates with 0.5 to 2 years experience.
  2. Experience on Microsoft Office Suite preferred.
  3. Strong communication & analytical skills
  4. Ability to gain knowledge quickly
  5. Good Keyboard skills

Responsibilities :

  1. Work with team leader and Execute Project plan
  2. Process implementation and update the same with any changes.
  3. Responsible for recording, tracking and working on MIS.
  4. Process Completion and preparation of process documentation
  5. Adhere to agreed SLAs and meet the targets

Send updated CV to: callcenterpilipinas@gmail.com