Thai CSR

Thai CSR

Location: Taguig City, Philippines
Salary: Open to negotiate
Starting date: ASAP

Qualification:
• Provide customer support in Thai language.
• Must be fluent in Thai and English
• Customer service oriented
• Willing to work on client dictated schedules (shifting schedule: day, mid or night)
• Willing to be trained
• Willing to start ASAP

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


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Japanese CSR

Japanese CSR

Location: Quezon City

Headcount: 10

 

Qualification:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 2nd year college educational level
  • Minimum 12 months BPO industry experience or 6 months health care/medical account/field experience
  • Excellent Written and Oral communication skills in both languages (English and Japanese)
  • Willing to work shifting schedules
  • Japanese Speaking
  • Able to multitask
  • Proficient with Microsoft Word and Excel
  • Typing Speed must exceed 35 words per minute
  • Applicants must be willing to work in Quezon City.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Spanish Speaking CSR (Location: Quezon City)

Spanish Speaking CSR
Location: Quezon City

Requirements:

  • At least 2nd year college educational level
  • Minimum 12 months BPO industry experience or 6 months health care/medical account/field experience
  • Latin American Spanish speaking
  • Excellent Written and Oral communication skills in both languages (English and Spanish)
  • Willing to work shifting schedules
  • Able to multitask
  • Proficient with Microsoft Word and Excel
  • Typing Speed must exceed 35 words per minute
  • Applicants must be willing to work in Quezon City.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 6 Full-Time position(s) available.

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: www.twitter.com/callcenterph
Google+ : www.gplus.to/callcenterpilipinas

 

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Thai Service Desk Analyst (Location: Ortigas Center, Pasig City)

Thai Service Desk Analyst (L1)
Location: Ortigas Center, Pasig City
Salary: open to negotiate

Roles & Responsibilities
1. Receiving end user calls
2. Provide first level resolutions
3. Ticket creation/Categorization / Prioritization
4. Ticket escalation to respective Support Group
5. Incident resolution and recovery
6. Ticket Closure.

Qualification:
1. College Graduate
2. willing to work in Ortigas Center, Pasig City Philippines
3. willing to be assigned in a 24/7 working environment
4. willing to start ASAP
5. at least 1+ years experience in 24×7 operations (Candidates earlier worked in international contact/call centers in a voice support process is preferred/must)
6. Good communication skills and customer management experience
7. Work experience with clients outside India or in onsite roles.
8. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
9. Good Analytical & Coordination skills are essential.
10. Basic Customer service skills
11. Basic understanding of Computers and Troubleshooting skills required.
12. Customer service orientation and ability to work in a team
13. Good interpersonal and communication skills
14. Customer service orientation and ability to work in a team
15. Excellent Soft skill, Communications skills(Voice & Email) to handle global customers
16. Strong keyboard skills
17. Ability to perform in adverse situations

Technical Skill
1. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
2. Troubleshooting skills on VPN connectivity, dial up , wireless routers
3. Knowledge on active directory, domain controllers etc
4. Exposure to password reset tools
5. Troubleshooting experience using remote control tools
6. Trouble shooting skills and experience in handling Exchange(Outlook)/Lotus Notes environment

Management Skills
1. Skills in written and verbal communication.
2. Skills in managing multi vendor environment and ability to work with various resolver groups in driving the speedy resolution

Mandatory Skills
1. Knowledge/exposure on ticketing tools like Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc
2. Good communication skills and customer management experience
3. Work experience with clients outside India or in onsite roles.
4. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
5. Willing to work in 24×7 environment
6. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
7. Troubleshooting skills on VPN connectivity, dial up , wireless routers
8. Knowledge on active directory, domain controllers etc
9. Exposure to password reset tools
10. Troubleshooting experience using remote control tools
11. Trouble shooting skills and experience in handling Exchange (outlook)/Lotus Notes environment.

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:

Website: http://www.CallCenterPilipinas.wordpress.com

Facebook: http://www.facebook.com/CallCenterPilipinas

Twitter: http://www.twitter.com/CallCenterPH

Google+ : http://www.gplus.to/CallCenterPilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin Customer Support Associate (CSR)

Mandarin Customer Support Associate (CSR)
Location: Makati City

Responsibilities:

  • Offer customer support to clients in Mandarin
  • Provide first-line assistance to customers by email and chat (QQ, Skype, MSN)
  • Manage the reporting of feedback and issues as they arise.
  • Interact with other departments to resolve any problems directly.

Requirements:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Good interpersonal skills with an excellent command of English.
  • Flexible and well organized, with good typing skills.
  • Familiar with the Internet and popular office applications.
  • Able to work on own initiative without direct supervision.
  • Willing to work in a fast paced environment and willing to be trained
  • Schedule flexibility and ability to work shifts as required
  • Applicants must be willing to work in Makati City.
  • Preferably with an online gaming background
  • Required language(s): English and Mandarin (written and spoken)

Send updated cv to: callcenterpilipinas@gmail.com

URGENT! Scandic Multilingual CSR

Scandic Multilingual CSR

Responsibilities:

– fluent in Scandic (language: Norwegian, Swedish, Danish)
– must know how to read, speak and write Scandic
– amenable to shifting schedule
– willing to be trained
– willing to start ASAP

Send your resume to: callcenterpilipinas@gmail.com or oliver.santos@dencomphil.com
For more Call Center/BPO jobs, please visit: www.callcenterpilipinas.wordpress.com
For updated positions available, follow us on Twitter: www.twitter.com/callcenterph
NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.