ソーシャルメディアケアサポートスペシャリスト〜日本語

ソーシャルメディアケアサポートスペシャリスト〜日本語

 

ソーシャルケアサポートスペシャリストはカスタマーに対し、ソーシャルメディア上で専門的に対応し、問題解決を行う。
常に顧客を中心とするマインドとテクニカルな知識を有し、オンライン上のリソースとテンプレートを利用して個々のカスタマーのニーズに沿った細かい対応ができる。
勤務地:マニラ、フィリピン

  • 最終学歴 学士/カレッジ卒以上(専攻は問わない)
  • 関連分野での実務経験1年以上
  • ソーシャルメディア/カスタマーサポートスペシャリスト(日本語)での経験が1-4年以上尚可。
  • フルタイム 可能
  • 日本語と英語に堪能であること
  • 人気のソーシャルメディア・プラットフォーム、特にFacebook&Twitterの利用経験必須
  • テクノロジー・インターネットに精通
  • 多様な技術レベルの問題に対し、丁寧な対応で問題解決に臨めること
  • ソーシャルメディアチャンネルを活用し顧客ブランド利用者の製品知識・認識の向上に貢献できること
  • メディアの継続的モニタリングとポストの正しい解釈を通して顧客ブランドと製品アイデンティティーに合った的確なレスポンスができること。ユーザーの質問に総括的かつ正確に答えられること。
  • カスタマーサービスのフォローアップ、サービスログおよびトラッキングレポートの維持を含むトラッキングおよびモニタリングを行い、ユーザーとのコミュニケーション
    の完全文書化
    とフォローアップ
    を遂行すること
  • カスタマーサービス分野での経験6ヶ月以上
  •  出された指示に従って、画像、ビデオ、およびコピーレスポンスをポストできること
    応募者は

Email: callcenterpilipinas@gmail.comまで履歴書をお送りください。

Japanese Executive Assistant

Location: Makati, Taguig and Pasay City
Salary: 75K – 120K (Negotiable)

Roles:
Managing the day-to-day operations of the office
Organizing and maintaining files and records
Planning and scheduling meetings and appointments
Managing projects and conducting research
Preparing and editing correspondence, reports, and presentations
Making travel and guest arrangements
Providing quality customer service
Working in a professional environment

Requirement:
Fluent in Japanese (reading, writing and speaking)
Has an extensive administration and translation background including Business and Technical Translation
Proactive, detail-oriented and can do Presentation
Attention to detail, independent, self-starter and fast learner
Experience in creating documents, presentation materials and letters
Ability of work under pressure, multi-task and prioritize competing responsibilities in order to meet strict deadlines
Ability to communicate effectively and confidently with internal and external stakeholders
Must maintain and respect highly confidential information and material concerning the Organization and Senior Management
Highly organized with extensive experience in Diary and Calendar Management
Advanced proficiency in Microsoft Office Applications such as: Word, Excel, PowerPoint
Skilled in setting up Telephone, Video Conference, Laptop with Projector for Presentations, etc.
Excellent interpersonal skills, positive attitude, well-presented
Highly motivated and enjoys working as part of a growing team
Attendance and punctuality is expected
Willingness to be flexible and adaptable to the ongoing needs of the Business
Willingness to put in the hours required to meet deadlines

 

Interested? Contact us:

Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: We do not collect any Fees. Only qualified applicants will be entertained. Your CV is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Japanese Contract Management

Japanese Contract Management
Salary: 71K – 100K
Starting date: ASAP

• Must be fluent in Japanese and English or vice versa
• Must have legal background or has been exposed to various contracts.
• Will to do Contracting work which entails contract drafting and proposals
• Legal writing skill is required.
• Should have knowledge in drafting contract like pre-signature contract drafting, proposals and Corporate contracting principle
• Willing to start ASAP

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
Google+ : http://www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview


This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!