Japanese CSR

Japanese CSR

Location: Quezon City

Headcount: 10

 

Qualification:

• Candidate must possess at least a Bachelor’s/College Degree , any field.
• At least 2nd year college educational level
• Minimum 12 months BPO industry experience or 6 months health care/medical account/field experience
• Excellent Written and Oral communication skills in both languages (English and Japanese)
• Willing to work shifting schedules
• Japanese Speaking
• Able to multitask
• Proficient with Microsoft Word and Excel
• Typing Speed must exceed 35 words per minute
• Applicants must be willing to work in Quezon City.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.

 

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: http://www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: http://www.twitter.com/callcenterph
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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

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This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

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Cantonese Service Desk Professionals

Cantonese Service Desk Professionals
Headcount: 6
Salary Range: Open to negotiate
Location: UPA or Libis, Quezon City

Qualification:

• Excellent oral and written communication skills in Cantonese
• Comfortable in dealing with resources from all levels of the organization.
• Fast learner.
• Tech savvy. (Windows, Microsoft etc)
• Willing to work on client dictated schedules.
• Team player

Role:

• To use specialized tools, techniques, and procedures to identify and understand various problems and to select appropriate actions to resolve.
• To perform problem determination utilizing maintenance packages, diagnostics, reference documentation, service aids and other tools. To use Knowledge Based Systems (KBS), other computer-based applications, and other available resources to effect problem determination and resolution.
• Seeks and exchanges technical and general business information, ideas, and concepts with customers using in-depth listening, questioning, and clarification skills that support complete delivery of information and verification of comprehension.
• Makes creative recommendations for improving the processes, procedures, and tools used for problem determination and resolution. Develops, refines, and/or updates KBS content as appropriate.

Description:

• Maintains businesslike communications, conduct, and appearance, and otherwise demonstrates courteous, positive, and professional behaviours at all times.
• Provides technical guidance and assistance to other team members on more complex issues.
• Second tier resource for daily procedures, ensures all network, systems and database resources are available and functioning.
• To ensure all calls to the Service Desk are dealt with effectively and efficiently
• To ensure that all incoming IT support calls are recorded accurately.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: www.twitter.com/callcenterph
Google+ : www.gplus.to/callcenterpilipinas

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

—
This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Spanish Speaking CSR (Location: Quezon City)

Spanish Speaking CSR
Location: Quezon City

Requirements:

• At least 2nd year college educational level
• Minimum 12 months BPO industry experience or 6 months health care/medical account/field experience
• Latin American Spanish speaking
• Excellent Written and Oral communication skills in both languages (English and Spanish)
• Willing to work shifting schedules
• Able to multitask
• Proficient with Microsoft Word and Excel
• Typing Speed must exceed 35 words per minute
• Applicants must be willing to work in Quezon City.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 6 Full-Time position(s) available.

Interested? Contact us:
Send updated CV to: callcenterpilipinas@gmail.com

Want to keep updated? Follow us:
Website: www.callcenterpilipinas.wordpress.com
Facebook: http://www.facebook.com/callcenterpilipinas
Twitter: www.twitter.com/callcenterph
Google+ : www.gplus.to/callcenterpilipinas

 

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview

—
This job post can also be shared to your friends or colleagues who wanted to explore job opportunities in the BPO/Call Center industry. Just share it!

Mandarin Bilingual Analyst (Location: Makati, Quezon City, Ortigas, Taguig City)

We are in need of Mandarin Bilingual Analyst:
– fluent in Mandarin

– graduate of any four year course

– must be willing to work in shifting schedule

– must be willing to work in Quezon City, Makati City, Ortigas or Taguig city

Send your resume to: callcenterpilipinas@gmail.com or oliver.santos@dencomphil.com

For more Call Center/BPO jobs, please visit: www.callcenterpilipinas.wordpress.com

For updated positions available, follow us on Twitter: www.twitter.com/callcenterph

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.

URGENT! Cantonese Bilingual Analyst (Location: Quezon City & Taguig; Slots: 15)

We are in need of Cantonese Bilingual Analyst:
– fluent in Cantonese

– graduate of any four year course

– must be willing to work in shifting schedule

– must be willing to work in Quezon City or Taguig city

Send your resume to: callcenterpilipinas@gmail.com or oliver.santos@dencomphil.com

For more Call Center/BPO jobs, please visit: www.callcenterpilipinas.wordpress.com

For updated positions available, follow us on Twitter: www.twitter.com/callcenterph

NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.